"Two things to note: I rarely give anything five stars because there is nothing that can not benefit from improvement. Also, I have two children that have been in care here for approximately five months.
My husband and I moved our children to Holly's because we needed them in a smaller environment due to excessive instances of illness at their previous daycare. Our experience with Holly has been in sharp contrast to the negative reviews given. Although I do agree that her handbook is rather daunting, it is so due to the nature of the business. I would prefer an intense amount of information to limited disclosure anytime, but especially as it pertains to my children. I find it utterly ridiculous that anyone having ever utilized a professional daycare provider would be surprised by advance payment, additional fees for early/late pick up, etc. In addition to that, what corporate daycare is going to provide allowances for cloth diapering and alternative vaccination theories? Lastly, I would love to see eye to eye with every teacher, care giver, or administrator that came into contact with any of my children, but that's unreasonable. These people are here to care for my children and provide them safety, stability, and education in my absence. They aren't there to be my friend.
Moving on... Holly's program has been great for our boys. They are happy to go every morning, fed well, taught, kept safe, and given an opportunity to socialize throughout the day. Her fees are in line with most corporate daycares. She has made minor changes to her policies during our time there, but none without warning and a period of transition. She documents both her business processes/practices and the general daytime activities well. She is in contact with us as much or as little as we choose. Her daycare home is well-equipped, friendly, and clean. The meals are varietal and our boys love them! I can't really expect more than that."